Telephone 01279 425648

Showroom 14-18 Little Walk, Harlow Town Centre

(part of Harvey Centre Shopping Complex)

open Mon-Sat 8.30am to 5pm

N.H.S. WHEELCHAIR SERVICE

1st. Call Mobility are proud to be associated with our local NHS Wheelchair Service clinics.

Each NHS clinic operates it's own service, and whilst small differences occur from region to region, the wheelchair scheme allows anyone suffering from a long term mobility problem to be supplied by the NHS a wheelchair that meets their clinical needs.

In order to access the service you should ask your doctor or therapist for a referral. If you are an existing user whose needs have changed, you can apply directly to your local Wheelchair Service.

There are 3 options open to you;

1.    NHS Provision which is free at the point of delivery.

2.    Voucher:  a. Partnership Option.    b.  Independent Option

In every case the Wheelchair Service will need to be absolutely sure that any chair supplied to you meets your clinical need.

NHS Provision.

Your mobility needs will be assessed by the Wheelchair Service, and a chair which meets your needs will be prescribed, supplied and maintained free of charge.

Voucher; Partnership Option

This is where you pay the additional cost (above the value of the voucher) to an agreed supplier for a wheelchair that you would like, from a range selected by the Wheelchair Service.  The wheelchair remains the property of the Wheelchair Service and the service is responsible for repair and maintenance.

This option is not usually available for the purchase of Powered Chairs.

Voucher;  Independent Option

This is where you pay the additional cost (above the value of the voucher) to an agreed supplier for any wheelchair you would like, provided  it meets your clinical need.  The voucher will include an amount for the chair's repair and maintenance.  You will own the chair and be responsible for it's maintenance and repair.

Voucher

Following the assessment, and if you decide to proceed with a Voucher, you will be issued a specification sheet for you to take to an approved supplier.  On selection of your wheelchair you will be issued with a Voucher to hand to the approved supplier who will then invoice the Wheelchair Service for the agreed value of the Voucher and you would then pay the balance directly to the approved supplier.

A normal wheelchair treated with care should last at least 5 years. Therefore, a voucher will be issued to cover this period.  However, if at any time during this period you feel your condition has changed or the chair is no longer suitable for your needs, you can ask to be re-assessed.

Posture control and pressure relief will continue to be supplied by the Wheelchair Service and will therefore not form part of the voucher.

For further details contact your local NHS Wheelchair Service, or call us on 01279 425648 and we will be pleased to help put you in touch.

To request a brochure or to contact us for more information on specific wheelchairs or accessories, click here.